Terms of service

These terms apply when you use shopcanadianbeauty.ca or buy from it. By placing an order you accept them. They do not take away any right you have under consumer protection law.

1. Who we are. Shop Canadian Beauty is based in Montréal, Quebec, hello@shopcanadianbeauty.ca. We run the shop and take your payment; each brand ships its own products and handles its own returns.

2. How the shop works. We select products from independent Canadian brands. Each product is made, stored and shipped by its brand through Shopify Collective, and the brand's own shipping and return policies apply to it. Our Shipping policy and Refund policy are part of these terms.

3. Orders. Your order is an offer to buy. It is accepted when the brand ships it and you receive a shipping email. We may decline or cancel an order, for example if a product is out of stock or the price was shown in error; if so, we refund you in full.

4. Prices and payment. Prices are in Canadian dollars and are set by each brand. Shipping and taxes are added at checkout, where you see the full total before paying. Payment is taken when you place your order.

5. Product information. Product descriptions, ingredients and photos come from the brands. We check them carefully but cannot guarantee they are always complete or current. Always read the label on the product before use, especially if you have allergies or sensitivities. Our notes and guides are general information, not medical advice.

6. Promotions. Discount codes have their own conditions, apply to one order unless stated, cannot be exchanged for cash and may expire.

7. Accounts. Keep your login details private. You are responsible for activity on your account. We may close accounts used for fraud or abuse.

8. Content and trademarks. The site's text, photography and design belong to us or to the brands, and may not be copied without permission.

9. Reviews and messages. If you post a review or send us content, you confirm it is honest and yours, and you let us show it on the site. We may remove content that is offensive, misleading or unlawful.

10. Liability. We are responsible for selling you products that match their description and are fit for normal use, as the law requires. To the extent the law allows, we are not responsible for indirect losses or for delays caused by events outside our control or a carrier's. Nothing here limits our liability where the law does not allow it.

11. Governing law. These terms are governed by the laws of Quebec and the federal laws of Canada that apply there. If you live in another province, you keep the protections of your province's consumer law.

12. Changes. We may update these terms. The version in force when you place an order applies to that order. Last updated: November 10, 2026.